Thank you for choosing to be part of our community at Tiksty (“company”, “we”, “us”, or “our”). We are committed to protecting your personal information and your right to privacy. If you have any questions or concerns about this privacy notice, or our practices with regards to your personal information, please contact us at hi@tiksty.com.
This privacy policy applies to Tiksty Marketing FZCO, Dubai Silicon Oasis, A1 Desk, Dubai, United Arab Emirates.
When you visit our website https://www.tiksty.com and use our services, you trust us with your personal information. We take your privacy very seriously. In this privacy notice, we describe our privacy policy in the clearest way possible and explain what information we collect, how we use it and what rights you have in relation to it.
If there are any terms in this privacy policy that you do not agree with, please discontinue use of our Sites and our services.
This privacy policy applies to all information collected through our website and/or any related services, sales, marketing or events (we refer to them collectively in this privacy policy as the “Sites”).
What Information Do We Collect?
Personal Information You Disclose to Us
We collect personal information that you voluntarily provide to us when:
- registering on the Sites
- purchasing a subscription
- requesting support
- expressing an interest in our products and services
The personal information we collect may include:
- Name and contact data
- Billing and payment data
- Account credentials
- Usernames for social media accounts
- Communication data
Login Credentials for Social Media Accounts
To provide the Service, we may require your social media login credentials for the purpose of establishing a secure connection.
These credentials are:
- encrypted in transit
- not stored after the connection is completed
- never sold or shared with third parties
They are used strictly for the technical operation of the Service.
Information Automatically Collected
Some information – such as:
- IP address
- browser and device characteristics
- operating system
- language preferences
- referring URLs
- usage data
is collected automatically when you visit or use our Sites.
This information does not reveal your specific identity and is primarily needed to:
- maintain the security and operation of our platform
- perform internal analytics and reporting
- improve the performance of our Services
Like many businesses, we also collect information through cookies and similar technologies.
How Do We Use Your Information?
We process your personal information based on:
- the performance of a contract
- legitimate business interests
- compliance with legal obligations
- your consent
We use the information we collect for the following purposes:
- To create and manage user accounts
- To provide and operate the Service
- To process payments and subscriptions
- To send administrative information
- To provide customer support
- To send marketing and promotional communications
- To request feedback
- To protect our platform and prevent fraud
- To enforce our terms, conditions and policies
- To respond to legal requests and prevent harm
- For internal analytics and service improvement
Controller and Processor Roles (GDPR)
For the purpose of applicable data protection laws:
- The Customer is the data controller for the social media account data processed through the Service
- Tiksty is the data processor, acting only on the Customer’s instructions to provide the Service
For account, billing, and website data, Tiksty acts as the data controller.
Will My Information Be Shared?
We only share information:
- with your consent
- to comply with laws
- to protect your rights
- to fulfill our contractual obligations
We do not sell or rent your personal data.
Who Will Your Information Be Shared With?
We may share your information with the following categories of service providers:
- Payment processors (such as Stripe, PayPal, Apple Pay)
- Analytics providers (Plausible Analytics)
- Hosting providers (Vercel and related cloud infrastructure providers)
- Communication tools (such as Google Email and WhatsApp)
- Advertising platforms (Google Ads)
All third-party providers process data under contractual obligations and only for the purpose of delivering their services to us.
International Data Transfers
Our company is located in the United Arab Emirates.
Our servers and service providers may be located in:
- the European Economic Area
- the United Kingdom
- the United States
- other jurisdictions where our infrastructure or partners operate
Where personal data is transferred internationally, we ensure appropriate safeguards are in place in accordance with GDPR requirements.
How Long Do We Keep Your Information?
We retain personal information only for as long as necessary:
- to provide the Service
- to comply with legal obligations
- to resolve disputes
- to enforce our agreements
When we no longer have a legitimate business need to process your personal information, we will delete or anonymise it.
How Do We Keep Your Information Safe?
We have implemented appropriate technical and organisational security measures designed to protect the security of any personal information we process.
These include:
- encrypted data transmission
- access control
- secure infrastructure
- internal data minimisation practices
Do We Collect Information from Minors?
Our Services are not directed to individuals under the age of 18.
We do not knowingly collect personal information from minors.
What Are Your Privacy Rights?
If you are located in the European Economic Area or the United Kingdom, you have the right to:
- access your personal data
- correct inaccurate data
- request deletion of your data
- restrict processing
- object to processing
- data portability
- withdraw consent at any time
To exercise your rights, please contact us at hi@tiksty.com.
Cookies and Tracking Technologies
We may use cookies and similar tracking technologies to:
- maintain platform functionality
- analyse usage
- personalise your experience
- deliver relevant advertising
You can control cookies through your browser settings.
Controls for Do-Not-Track Features
Most web browsers and some mobile operating systems include a Do-Not-Track (“DNT”) feature.
At this time, there is no uniform technology standard for recognising DNT signals.
Business Transfer
We may share or transfer your information in connection with:
- a merger
- sale of company assets
- financing
- acquisition of our business
Do We Make Updates to This Policy?
Yes. We may update this privacy policy from time to time to reflect:
- changes in legal requirements
- changes in our practices
- improvements to our Service
The updated version will be indicated by an updated “Revised” date.
How Can You Contact Us?
If you have questions or comments about this policy, you may contact us at:
Tiksty Marketing FZCO
Dubai Silicon Oasis
A1 Desk
Dubai
United Arab Emirates